Our Onboarding Toolkit is intended to help simplify your first few weeks getting started with VetVerifi
Here's what's included in this Onboarding Toolkit:
- link to our Support Center
- link to our library User Guides (product tutorials)
- email template to send to pet service providers
- language to include on your website
- language to include on new patient/client forms
- integration documentation
- 1-page overview for pet services
- Phone script for CSRs
User Guides
To access any of our user guides for product tutorials, click here.
Email template for incoming records requests
<subject> Access Your Vaccination Record Request
Hello!
[Vet Clinic Name] has partnered with VetVerifi to manage secure verifications of pet vaccinations, treatments, and more to create a better experience for our mutual clients.
All verification requests will now be managed through vetverifi.com and creating an account is simple and secure. Just follow these steps:
1. Create an account at https://app.vetverifi.com
2. Search for the mutual client/patient we share for instant vaccine records
If you have questions, please feel free to reach out to support@vetverifi.com at any time. We appreciate your continued partnership.
Thank you!
Language to include on your website
Are you a local pet services provider needing vaccine records? Click here to access.
Language to include on new client/patient forms
We work with a partner company, VetVerifi, to manage incoming vaccination records to ensure the health & safety of all of our furry friends. VetVerifi manages relationships with vet clinics and pet service providers across the country to ensure accuracy, privacy, and connectivity of your pet's vaccination records. At times, VetVerifi may reach out to you directly to verify vaccination records in advance of an upcoming appointment. To learn more, visit vetverifi.com
Integration documentation
For information on getting started with any of our PIMS integrations, select the appropriate integration below. We support the follow PIMS integrations:
1-pager for vet clinics
Here's a 1-page overview document for vet clinics to share. Feel free to add your logo and send directly to any pet service provider that has questions about VetVerifi. Image below.
Fetch a record for your first pet!
It's time to start your first verification. Here's a quick video below demonstrating how to initiate your first fetch in the VetVerifi app (and what the search experience looks like for a pet service provider).
Sample vaccination record from VetVerifi
Below is an image of a real vaccination record (it's one of our team members' pups) for Bruce, a German Shepherd. Bruce's vet clinic is connected to VetVerifi, so his vaccination record is always available in the app.
Phone script for CSRs
Here's a phone script for CSRs for vet clinics to print out and have available for front desk CSRs. Image below.
Have additional questions? Email us at support@vetverifi.com. We're happy to help!