Your step-by-step guide to getting started at your pet services business!
Congratulations on bringing VetVerifi to your pet services business! This guide will walk you through the essentials so you and your team can confidently start verifying pet vaccination records, connecting with vet clinics, and making the most of the VetVerifi network.
1. Video App Tutorial
Get familiar with the VetVerifi dashboard, navigation, and key features in just a few minutes.
2. Inviting Vet Clinics
Sometimes a client’s veterinary clinic may not yet be part of the VetVerifi network. This section covers how to identify missing clinics, request their participation, and get them added quickly.
3. Daily Summary Reports
Every morning, VetVerifi sends you a summary of outstanding vaccine needs, recent matches, and pending requests—so you can start your day with a clear action plan.
4. How to Manage Non-Responsive Clinics
Tips for handling vet clinics that haven’t responded to a record request, including how to re-send requests and involve your client in follow-up.
5. Best Practices for Letting Your Clients Know About VetVerifi
From front desk scripts to email templates, here’s how to explain VetVerifi to your clients so they know what to expect and why it benefits them.
6. Getting the Most Out of the VetVerifi System
Advanced tips and tricks to save time, improve client experience, and keep your records accurate and up-to-date.
Need Help?
Our support team is here for you. Email us at support@vetverifi.com or visit the rest of the Support Center for FAQs, troubleshooting, and additional training resources.