Frequently asked questions about how vaccine verification works for your clinic.
When you start using VetVerifi, some clients may ask how the verification process works or what happens to their information. The answers below will help your team communicate clearly and confidently.
Common Client Questions
Q: What is VetVerifi?
VetVerifi is a secure platform that allows authorized pet care businesses — like groomers, boarders, and daycares — to verify vaccination records directly from your veterinary clinic. It replaces emails and manual uploads with instant, permission-based verification.
Q: Who can see my pet’s records?
Only verified organizations that require vaccination proof for care can request a verification, and only with your consent. You are notified each time a verification occurs.
Q: Does this replace my client portal?
No. VetVerifi enhances your existing system by providing a secure verification channel for qualified external partners. You’ll still use your clinic portal for appointments, invoices, and full medical records.
Q: What information is shared?
Only vaccination details required for compliance — such as vaccine name, date administered, and due date — are shared. Full medical records are never released.
Q: Why is my pet’s daycare using this?
Pet service providers use VetVerifi to ensure every pet they admit is up-to-date on vaccines. It protects all pets and simplifies the booking process.
Q: Do I need to do anything?
No action is required from you. Your clinic manages the process, and you’ll automatically receive notifications when verifications occur.
This 2-page FAQ explains how VetVerifi’s verification platform integrates with your clinic to simplify vaccine record sharing. It covers who qualifies as a verifying organization, how requests are initiated, what data is shared, and how this feature benefits your staff and clients. Perfect for internal training or sharing with new team members.
👉 Download the FAQ here!