Getting started with VetVerifi is simple. This guide walks your clinic through activation, staff setup, and how to view verification activity.
Step 1: Activate Your Clinic Account
If you received an invitation email from VetVerifi or one of our partners, click the link to create your clinic account at app.vetverifi.com.
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Enter your clinic name, primary email, and contact number.
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Choose a secure password and verify your email address.
Step 2: Add Your Staff
From the dashboard, go to Settings → Team Members.
Add front-desk staff or practice managers who should receive notifications or access verification activity. Assign the correct permission level (Admin, or Staff).
Step 3: Review Verification Requests
All verifications appear in your dashboard feed. Each entry includes:
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Requesting organization (e.g., “Happy Tails Boarding”)
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Pet name and owner
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Vaccine status (Verified, Expired, Pending, Not Found)
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Date and timestamp
Step 4: Redirect Incoming Verifications
To get the most out of your VetVerifi account, it's time to start redirecting incoming 3rd party verification requests.
Step 5: Train Your Front Desk
Share the VetVerifi FAQ with your team and keep the printable flyer near your reception area. It helps staff explain VetVerifi quickly to clients picking up or dropping off forms.
Step 6: You’re Live
Your clinic is now part of the VetVerifi network — saving time and improving client satisfaction every day.