User Guide: Creating your VetVerifi account

How to create your VetVerifi user account

In this article, we'll detail the process of creating your VetVerifi account. First, visit https://app.vetverifi.com to get started. Pro tip: bookmark the link!

You'll see the below screen:

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IMPORTANT: Make sure to select the appropriate option that best represents how to plan to use VetVerifi. 

For "verifiers", or companies needing to fetch verified vaccine records from vet clinic partners (such as pet service providers), select "Start a verification".

For vet clinics, or a CSR, Practice Manager, or DVM that works at a vet clinic, select "Create an account for my veterinary clinic." 

Once you've selected the appropriate account type, click Get Started.

Made a mistake and selected an incorrect option? No problem. Just let us know. 

User Creation & Authentication:

You will see the user creation screen next. As a new user, you have two options:

1. SSO via Google or Microsoft accounts. (we suggest this option if you use Gmail or Outlook)

2. Create an email username and password. If you choose this option, you will immediately be sent a verification email from hello@vetverifi.com; you must verify your email before you are able to continue the account creation process.

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Verifier Onboarding (ex: Pet Services):

If you selected "Start a verification" in the first screen, you'll be prompted to complete our verifier onboarding to fully create your account. 

You'll see the screen below, asking for some basic user information. 

Screen Shot 2024-08-14 at 8.09.53 PM

Second, you'll see the below screen. This screen asks you to select the industry in which you work (example: pet services). 

To uphold legal and data privacy standards, we ensure and validate every verification in VetVerifi requires a legitimate business need to verify a pet's information. 

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Last, you'll have the optional step to invite a few of your neighboring vet clinics to join you on VetVerifi.

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And that's it! You're all set, and your account has been successfully created.

Vet Clinic Onboarding

If you selected "Create an account for my veterinary clinic" in the first screen, you'll be prompted to complete our vet clinic onboarding to fully create your account. 

You'll see the screen below, asking for some basic user and clinic information. 

Screen Shot 2024-08-14 at 8.11.05 PM

You'll then see an optional screen to schedule a meeting with our team, if you haven't done so already. 

Important: creating your account initiates a PIMS connectivity sync for applicable, integrated PIMS.

And that's it! You're all set. 

Fetch a record for your first pet!

It's time to start your first verification. Here's a quick video below demonstrating how to initiate your first fetch in the VetVerifi app.

SUPPORT

If you have any specific questions about this article, the VetVerifi application or our verification workflow, please contact support@vetverifi.com.